Have questions about our trekking packages, gear rental, or booking? Our team is ready to help you prepare for an unforgettable journey to the summit.
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Quick answers before you reach out
For urgent bookings (within 48 hours), WhatsApp is fastest. Call or message +62 812-3456-7890 and we'll respond within minutes during business hours (7 AM – 9 PM WIB).
Yes! Our office in Senaru is open Monday – Sunday, 8 AM – 6 PM. We recommend calling ahead to ensure someone is available, as guides may be on the mountain during peak season.
Once we receive your deposit, we issue a booking confirmation within 2-4 hours. You'll receive a detailed itinerary, packing list, and contact details for your assigned guide.
Yes! For groups of 6+ we offer discounted rates. We also create custom itineraries combining Rinjani with waterfall tours, cultural visits, or Gili Islands extensions. Contact us to discuss your needs.
We accept bank transfers (BCA, Mandiri), PayPal (for international guests), and cash on arrival. A 30% deposit secures your booking; the remaining balance is due 7 days before the trek.
Book your trekking package today and experience the adventure of a lifetime with our certified local guides.